Details: At MoneyGram, we are committed to helping people and businesses by providing affordable, reliable and convenient payment services. We are an international, high-performance company, located in more than 190 countries and territories and trusted by consumers across the globe. In addition to our customers, we are also committed to our employees. MoneyGram promotes an environment that is both challenging and rewarding for employees. We understand the importance of career development, and provide many opportunities to learn and grow. We take pride in upholding a culture strongly rooted in our corporate values, and committed to the communities around us. The Associate Compliance Officer is a primary compliance resource within the Regional Business Unit and Agents. The Associate Compliance Officer will be responsible for performing investigations, due diligence, Agent finding follow ups, training and other established procedures across the region of responsibility. The Associate Compliance Officer will partner and liaise with business unit representatives to ensure that policies and controls are being met. The Associate Compliance Officer will escalate issues and recommendations as required. Job Duties: 50% Agent Due Diligence and Oversight Perform oversight and due diligence activities throughout the life cycle of the agent. Execute on established procedures to meet risk based oversight expectations within the assigned territory. Assess agent programs and practices, with a view to identifying risk and recommending mitigation activitiesManage Agent escalation programPerform due diligence exercises, escalate and report or riskConduct investigations and provide appropriate reports in response to Transaction Monitoring and Reporting Team or regionally identified risksConduct investigations and provide appropriate reports in response to Transaction Monitoring and Reporting Team or regionally identified risksEnsure policy objectives are metExecute suspensions of service due to compliance reasonsProduce metrics-based reports to support program 30% Risk-based Training, Awareness and EducationCommunicate MoneyGram policy to stakeholders within territory of responsibilityProvide agent and employee trainingIdentify opportunities to improve MoneyGram training and education methods and materialsParticipate in the development and maintenance of compliance training materials 20% MoneyGram Compliance RepresentativeProvide guidance and support to the Regional Business on routine compliance issues.Provide guidance, policy interpretation and support to agents within the region All positions require the ability to model the Corporate Values of Respect, Courage, Passion, Teamwork and Integrity.Demonstrates the 5 core competencies of MoneyGram International: Innovative Outlook, Power of Analysis, Ability to Communicate, Leadership Capability, and Ability to Drive Change (Required).Experience: 2 to 3 years of applicable work experience. A minimum 2 years work experience in compliance, internal controls, fraud, or AML training is a must.Education: B.A./B.S. or current coursework in business, law enforcement, legal studies or a related field, or equivalent work experience in Financial Services, Law Enforcement, Banking or a related area (Highly Preferred)Understanding and knowledge of Bank Secrecy Act and AML Regulations, USA Patriot Act, Office of Foreign Assets Control and/or local regulations or consumer fraud issues (Preferred).Demonstrated understanding of the MoneyGram's business practices, organizational structure and general policies and procedures (Preferred).Demonstrated ability to draft clear and professional correspondence and other documents of a business nature (Required).Excellent analysis and problem solving skills (Required).Excellent customer service skills and the ability to resolve customer issues (Required)Demonstrated ability to appropriately work with confidential information (Required).Excellent communication skills - ability to facilitate the collection of information through interviews, meetings etc, ability articulate and convey complex, conceptual information to various audiences verbally and in writing (Required).Proven ability to employ tact and to appropriately adjust communications when interacting with individuals at varying levels in the organization. (Required). Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up (Required).Good knowledge of MS Word, and MS Excel (Required).Must be a self-starter and be able to act independently (Required).Additional language skills e (As appropriate to the region).Fluent bilingual communication skills - Mandarin or Korean (Required). Travel 5%-50% regionally.
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