Details: Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are changing the world. We are the right place to apply and build on your skills and talents. Continually build and nurture our pool of ICA's.Actively recruit by finding sources and selecting candidates for ICA positions to ensure a continual pipeline and sufficient base of staff to meet assigned sales/membership growth targets. Participate in industry organizations and develop relationships with sources to meet and find future agent talent.Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems.Create marketing and sales plans to address market opportunities. Ability to design, develop and implement a key market strategy.Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems.Organize ICA activities, leads and territories to ensure effective and efficient coordination across the territory. Develop strategic relationships with organizations that serve a common customer and can benefit agent enrollments.Act as a liaison between ICA's and UHG sales process owners to ensure ICA's are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.Coach and manage performance.Coach/Develop staff to achieve quantitative and qualitative performance targets.Use data and insights to coach for optimal performance.Manage day-to-day time and activities of assigned ICA's, to ensure appropriate leading indicators of success and corresponding sales results. Develop strategic relationships with existing third party agreements, like Retail to create opportunities for agent sales activities.Monitor sales results, trends and key performance indicators (SMART) and hold representatives accountable for achieving targets.Conduct ride-alongs to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations. Be a Subject Matter Expert to support the agent inquiries. Work regularly in the field to coach, demonstrate and monitor excellence in selling.Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for improvement. Achieve assigned sales targets: Work strategically throughout the community to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g.; Providers, Regulators, Faith Based Organizations, and Associations).Understand the strengths and weaknesses of each organization and how it impacts the marketplace.Facilitate engagement of ICA's in executing these plans and ensure that ICA's appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings.Ensure Compliance: Ensure ICA's adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures.Become skilled at identifying talent and retaining the best people. Ensures area is appropriately staffed to meet assigned sales objectives. Effective at coaching/developing talent that does not have a traditional employment relationship to achieve desired quantitative and qualitative performance standards. Uses data and insights focused on managing day to day time and activities to ensure appropriate leading indicators of success and corresponding sales results.United Healthcare Medicare & Retirement is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.That's how it is at United Healthcare Medicare & Retirement. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth.
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