Details: This job contributes to Starbucks success by leading, developing, and maintaining information technology solutions and strategies for the supply chain organization. Identifies technology initiatives and leads the prioritization and scheduling of resources. Oversees business systems development and sustainment. Provides overall technological and strategic direction to ensure alignment of supply chain systems with company standards and processes. Models and acts in accordance with Starbucks guiding principles.Responsibilities and essential job functions include but are not limited to the following:Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:- Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.- Supports the implementation of Company programs, procedures, methods and practices to promote Starbucks key messages and achieve a competitive advantage.Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:- Develops and manages information technology capital and expense budgets for supply chain organization.- Develops long-term technology strategies and plans for supply chain organization.- Evaluates performance metrics and return on investment of projects.- Participates on the Information Technology leadership team to design technology strategies, processes, standards, systems plans and tools to support the Company's business system needs.- Plans and manages supply chain IT and department processes and practices to ensure that programs are aligned with company business goals and objectives.- Prepares, communicates and educates client groups and team on changes in policies and practices within the organization.- Builds relationships and collaborates with other functional areas to identify system integration opportunities and needs. Anticipates impact throughout the organization of changes to systems- Ensures that systems projects meet expectations for quality, timeliness and cost-effectiveness.Business Requirements - Providing functional expertise and executing functional responsibilities:- Devises the technology structure and support systems to ensure effective operation of business processes.- Ensures that service level agreements with business units are met.- Establishes the standards and guidelines for business unit systems.- Negotiates contracts with vendors, ensures contract compliance and manages ongoing relationship.- Presents the concepts and realities of information technology capabilities to the business unit.- Provides business infrastructure and support services to all locations. Delivers solutions and services by overseeing cross-functional development teams and partners providing user support and training, troubleshooting, documentation, and systems maintenance.- Engineers and reengineers existing business processes and systems infrastructure to improve and enhance systems in support of business unit growth and increasing complexity.- Stays current with technology trends, evaluates options against business requirementsPartner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:- Challenges and inspires partners to achieve business results.- Conducts and ensures the completion of performance reviews.- Ensures partners adhere to legal and operational compliance requirements.- Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.- Provides coaching, direction and leadership support to team members in order to achieve partner, business and customer results.
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